At bb98, your personal data is treated with the same seriousness as your account security. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, and what rights you have over your own data as a registered bb98 player in Pakistan.
These cards summarise the six pillars of how bb98 approaches data privacy. They are an overview only — the full legal text below contains the complete and binding policy.
bb98 collects only the personal data that is strictly necessary to operate the platform, verify your identity, process payments, and meet our regulatory obligations under our international gaming license.
bb98 does not sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is shared only with service providers directly required to operate our platform — payment processors, KYC providers, and regulatory bodies.
All personal data stored by bb98 is protected using industry-standard encryption protocols. Payment details are handled through PCI-DSS compliant processors and are never stored in plain text on bb98 servers.
Registered players may at any time request a copy of the personal data bb98 holds about them. Requests are fulfilled within a reasonable period via our support team, available 24/7 in Urdu and English.
Subject to legal and regulatory retention obligations, you may request deletion of your personal data by contacting bb98 support. Accounts subject to active investigations or outstanding balances may not be immediately erasable.
All marketing communications from bb98 are opt-in only. You may withdraw your consent to receive promotional emails, SMS, or in-platform notifications at any time through your account settings or by contacting support.
This Privacy Policy ("Policy") describes how bb98 ("bb98", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", "the User") who access or use the bb98 online gaming platform at bb98.biz, including all associated products, services, promotions, and customer support channels.
bb98 is committed to handling all personal data responsibly, transparently, and in accordance with the data protection obligations applicable under our international gaming license. This Policy applies to all registered players, prospective users, and any individual whose personal data is processed in connection with the bb98 platform — whether they are based in Karachi, Lahore, Islamabad, Faisalabad, or anywhere else in Pakistan.
By registering an account on bb98 or by continuing to use the platform, you confirm that you have read and understood this Policy and that you consent to the processing of your personal data as described herein. This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and bb98.
This Policy applies to all personal data processed by bb98 in connection with the platform, regardless of the channel through which it was collected — website, mobile browser, live chat, email, or any other bb98 communication channel.
bb98 is the operator of the online gaming platform available at bb98.biz. We operate under an international gaming license that imposes binding obligations on how we handle player data, including requirements relating to identity verification, anti-money laundering, responsible gaming, and data security. These obligations directly shape the data we are required to collect and retain.
For the purposes of this Policy, bb98 is the data controller in respect of personal data provided by users of the platform. As data controller, bb98 determines the purposes and means of processing your personal data and is responsible for ensuring that processing activities are carried out lawfully, fairly, and transparently.
If you have any questions about who controls your data or how to exercise your rights, please contact our support team directly via Live Chat (available 24/7) or by email at [email protected].
bb98 collects personal data through several channels and at different stages of the player relationship. The categories of personal data we process are as follows:
3.1 Registration Data
When you create a bb98 account, we collect the information you provide in the registration form, including your full legal name, date of birth, residential address, mobile phone number, and email address. This data is mandatory — without it, we cannot create or operate your account.
3.2 Identity Verification (KYC) Data
To comply with our licensing obligations and applicable anti-money laundering regulations, bb98 is required to verify the identity of all registered players. During the KYC process, we collect copies of your Computerised National Identity Card (CNIC), proof of address documents, and in some cases additional supporting documentation. KYC verification is mandatory before any withdrawal can be processed.
3.3 Financial Data
When you make a deposit or withdrawal, bb98 collects transaction-related data including your chosen payment method (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or bank transfer), transaction amounts in PKR, transaction timestamps, and payment reference identifiers. Full payment credentials (such as JazzCash PINs or banking passwords) are never collected or stored by bb98 — these are handled exclusively by your payment provider.
3.4 Gaming and Betting Activity Data
bb98 records a complete log of your gaming and wagering activity on the platform, including bet history, game session records, win/loss outcomes, bonus usage, and account balance movements. This data is necessary for account management, dispute resolution, responsible gaming monitoring, and regulatory reporting.
3.5 Technical and Device Data
When you access the bb98 platform, our servers automatically collect certain technical data including your IP address, device type and model, operating system, browser type and version, screen resolution, session duration, and pages visited. This data is used for security monitoring, fraud prevention, and platform performance optimisation.
3.6 Communications Data
If you contact bb98 support via Live Chat, email, or any other channel, we retain a record of that communication including its content, timestamp, and outcome. This allows us to maintain service continuity, resolve recurring issues, and audit the quality of our support interactions.
bb98 does not collect your CNIC PIN, banking passwords, mobile wallet PINs, or any credential that grants access to your financial accounts. If you receive a communication claiming to be from bb98 that requests such credentials, treat it as fraudulent and report it to our support team immediately.
Summary of Data Categories
| Category | Examples | Mandatory? |
|---|---|---|
| Registration | Name, DOB, address, email, mobile number | Yes |
| KYC / Identity | CNIC copy, proof of address | Yes (for withdrawals) |
| Financial | Payment method, PKR amounts, transaction IDs | Yes (for transactions) |
| Gaming Activity | Bet history, game sessions, balances | Automatic |
| Technical | IP address, device, browser, session data | Automatic |
| Communications | Support chat and email records | When applicable |
| Marketing Preferences | Opt-in/opt-out status, preferred channels | Optional |
bb98 uses the personal data it collects for the following specific purposes:
bb98 processes your personal data on the basis of one or more of the following legal grounds, depending on the specific processing activity:
Where bb98 relies on your consent as the legal basis for processing, you are always free to withdraw that consent. Withdrawing consent to marketing will not affect your ability to use the bb98 platform. To withdraw consent or update your preferences, contact support via Live Chat or adjust your notification settings from within your account dashboard.
bb98 does not sell, rent, or otherwise commercialise your personal data. We share personal data only in the following circumstances, and only to the extent necessary for the stated purpose:
All third parties with whom bb98 shares personal data are contractually bound to handle that data in accordance with applicable data protection standards and to use it only for the specific purposes for which it was shared. bb98 retains ultimate responsibility for the protection of your data at all times.
bb98 uses cookies and similar tracking technologies on the platform to ensure it functions correctly, to enhance your experience, and to gather analytical data that helps us improve the service. The following types of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the platform to function — session management, login state, security tokens | Session |
| Functional | Remembers your preferences such as language, display settings, and game filters | Up to 12 months |
| Analytical | Measures platform usage, page performance, and navigation patterns to inform improvements | Up to 12 months |
| Security | Supports fraud detection, bot identification, and session integrity monitoring | Session / persistent |
Essential cookies cannot be disabled as they are strictly necessary for the platform to operate. You may manage your preferences for non-essential cookies through the cookie settings panel, accessible from the platform footer. Please note that disabling functional or analytical cookies may affect certain aspects of your experience on bb98.
bb98 does not use third-party advertising cookies or permit ad networks to place tracking cookies on the platform.
bb98 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by our regulatory and legal obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Where anonymisation is applied, the resulting aggregated data may be retained indefinitely for analytical purposes.
bb98 employs a multi-layered security framework to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
While bb98 takes all reasonable technical and organisational measures to protect your data, you also play a role in keeping your account secure. Using a strong, unique password, enabling 2FA, and never sharing your credentials with others significantly reduces the risk of unauthorised access to your bb98 account. See Section 5 of our Terms & Conditions for full account security guidance.
As a user of the bb98 platform, you have the following rights in respect of your personal data. These rights may be exercised at any time by contacting our support team via Live Chat or email at [email protected]:
bb98 will not charge a fee for handling data rights requests in ordinary circumstances. We reserve the right to charge a reasonable administrative fee for requests that are manifestly unfounded or excessive, or to decline to act on such requests.
bb98 is strictly an adults-only platform. The minimum age to register and use bb98 is 21 years. We do not knowingly collect personal data from individuals under the age of 21, and we do not permit anyone under 21 to register, deposit, or participate in any gaming activity on the platform.
All bb98 registrations are subject to CNIC-based age verification during the KYC process. If bb98 discovers or is notified that an account belongs to an individual under the age of 21, the following actions will be taken immediately:
If you are a parent or guardian and believe a person under 21 has accessed or registered on bb98, please contact our support team immediately via Live Chat. We take all such reports seriously and will investigate promptly.
bb98 uses CNIC verification and cross-checks against identity databases to enforce our 21+ age policy. Attempting to register using false age information constitutes a breach of our Terms & Conditions and may result in referral to relevant authorities.
The bb98 platform may contain references to third-party services such as live casino providers, payment gateways, and sporting data feeds. While bb98 takes reasonable steps to ensure that third-party service providers adhere to appropriate data protection standards, bb98 is not responsible for the privacy practices of third parties.
If you access any third-party service in connection with your use of bb98 — for example, by completing a payment via a JazzCash or EasyPaisa interface — your interaction with that service is governed by the privacy policy of that third party. bb98 recommends that you review the privacy policies of all third-party services you use in connection with your bb98 account.
bb98 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform features. The most current version of the Policy will always be accessible on this page. The "last updated" date at the top of this document reflects the date of the most recent revision.
Where changes to this Policy are material — meaning they significantly affect your rights or how your data is used — bb98 will make reasonable efforts to notify registered users via email or in-platform notification prior to the changes taking effect. Your continued use of the bb98 platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.
If you do not agree with any changes to this Policy, you should cease using the bb98 platform and may request account closure by contacting our support team. Account closure requests are processed in accordance with our Terms & Conditions and applicable data retention obligations described in Section 8 above.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by bb98, please contact our support team using any of the following channels:
bb98 aims to respond to all privacy-related queries and data rights requests within a reasonable timeframe. For data access or erasure requests, please be prepared to verify your identity before we process the request, to ensure that we do not disclose or delete personal data in response to fraudulent requests.
bb98 is committed to acknowledging all formal privacy requests within 3 business days and providing a substantive response within 30 days of receipt. Where a request is particularly complex or where we receive a high volume of requests, we may extend this period but will notify you of the delay and the expected resolution timeline.
Now that you've reviewed our Privacy Policy and understand how bb98 protects your data, you are ready to join over 850,000 players across Karachi, Lahore, Faisalabad, and Islamabad. Deposit via JazzCash or EasyPaisa and start playing today. Must be 21 or older.