bb98 is committed to providing a safe, fair, and responsible gaming environment for all Pakistani players. Our responsible gaming framework gives you the tools, information, and support to keep your experience enjoyable — and to seek help if it ever stops being that.
Need Help Right Now? If you or someone you know is struggling with problem gambling, please contact our support team immediately via Live Chat — available 24/7 in Urdu and English. You can also reach our dedicated responsible gaming team directly at [email protected]. Help is always available. You are never alone. Average response time: 3–5 minutes.
At bb98, we genuinely believe that responsible gaming is not just a compliance checkbox — it is a core part of who we are as a platform. Millions of players across Karachi, Lahore, Islamabad, and Faisalabad enjoy our casino games, cricket betting, and slots every single day as a form of entertainment. For the vast majority, it stays exactly that: entertainment.
But bb98 is also honest enough to acknowledge that for a small number of players, gambling can become harmful. Problem gambling can affect anyone — regardless of background, income, or how long they have been playing. That is exactly why bb98 invests heavily in tools, training, and outreach to identify at-risk behaviour early and provide genuine support.
Our responsible gaming programme runs under the framework established by our international gaming license. Every feature described on this page is live, functional, and available to all registered bb98 players at no charge. We encourage every player — whether you consider yourself at risk or not — to familiarise yourself with these tools.
bb98 will never use manipulative design, misleading promotions, or pressure tactics to encourage you to play beyond your means. Our bonus terms are always clearly stated, our odds are always fair, and our platform is always on your side.
Every one of these tools is available for free in your bb98 account settings. You do not need to contact support to activate most of them — they are self-serve and take effect immediately.
Set a daily, weekly, or monthly deposit cap in PKR directly from your account settings. Once set, the limit takes effect immediately and cannot be increased for 24 hours — protecting you from impulsive decisions. Limits can be lowered at any time without a cooling-off period.
Decide in advance how long you want to play each session. When your chosen session duration is up, bb98 will send you a notification and — if you choose — automatically end your session. Time flies when you are playing; this tool keeps you aware and in control.
Set a maximum loss threshold for a defined period. Once you have reached your self-set loss limit, bb98 will prevent further wagering until the period resets. This is one of the most powerful tools available for maintaining a sustainable bankroll and healthy relationship with gaming.
Take a short break from bb98 — 1 day, 7 days, or 30 days — without fully closing your account. During a cooling-off period, you cannot log in, deposit, or place bets. Your account and balance are preserved exactly as they are and become accessible again once the period ends.
If you feel your gambling has become a problem, you can self-exclude from bb98 for a minimum of 6 months or permanently. During self-exclusion, your account is fully locked, all marketing communications stop immediately, and you will not be able to re-register under any circumstances until the exclusion period ends.
Enable regular pop-up reminders during your gaming sessions that show how long you have been playing and your net win/loss for the session. Reality check alerts are designed to cut through the immersive nature of online gaming and keep you grounded in real facts about your play.
Self-exclusion is the strongest player-protection tool available on bb98. It is designed for players who recognise that their gambling is causing harm — financially, mentally, or to their relationships — and who want to take decisive action. The process is straightforward and takes less than two minutes.
Self-exclusion on bb98 means complete account lockout. You will not receive any promotional emails, SMS, or in-platform notifications during the exclusion period. Your data is retained in accordance with our Privacy Policy but your account cannot be accessed.
If you choose permanent self-exclusion, bb98 will mark your account as permanently closed for responsible gaming reasons. You will never be able to re-register using the same CNIC or contact details. This decision is irreversible and is enforced without exception.
Visit bb98 Login and sign into your player account. You need to be logged in to access the responsible gaming tools section of your account settings.
Go to your Account Settings and select "Responsible Gaming". You will see all available tools including deposit limits, session limits, cooling-off periods, and self-exclusion options.
Select "Self-Exclusion" and choose your exclusion period — 6 months, 1 year, 3 years, 5 years, or permanent. Read the confirmation information carefully before proceeding.
Confirm your self-exclusion request. Your account is locked immediately — within seconds of confirmation. You will receive an email confirmation to the address registered on your bb98 account.
If you prefer, or if you are unable to log in, our 24/7 support team can activate self-exclusion on your behalf via Live Chat or email at [email protected]. This is processed within minutes, no questions asked.
Problem gambling does not look the same for everyone. In Pakistan's culture, there can be additional social pressure that makes it harder for individuals to recognise or admit that gambling has become a problem. bb98 wants to cut through that stigma with clear, factual information.
The accordion to the right covers the most common warning signs across different areas of life. If several of these descriptions resonate with your own experience, we strongly encourage you to use bb98's responsible gaming tools or reach out to our support team for a confidential conversation.
Recognising a problem is the hardest step. The warning signs listed here are drawn from internationally recognised responsible gambling frameworks. Reading them honestly — and acting on what you find — takes real courage. bb98 respects and supports that courage completely.
All limits below are self-configurable from your account dashboard. No approval or waiting period is required to set a stricter limit. Increasing a limit requires a 24-hour cooling-off period.
| Limit Type | Available Periods | Takes Effect | To Decrease | To Increase | Status |
|---|---|---|---|---|---|
| Deposit Limit (PKR) | Daily / Weekly / Monthly | Immediately | Immediately | After 24 hours | Available |
| Loss Limit (PKR) | Daily / Weekly / Monthly | Immediately | Immediately | After 24 hours | Available |
| Session Time Limit | Per session (minutes) | Next session | Immediately | After 24 hours | Available |
| Reality Check Alerts | Every 15 / 30 / 60 minutes | Immediately | N/A | N/A | Optional |
| Cooling-Off Period | 1 day / 7 days / 30 days | Immediately | Not applicable | Cannot reduce duration | Available |
| Self-Exclusion | 6 months / 1 yr / 3 yr / 5 yr / Permanent | Immediately | Not applicable | After exclusion ends | Enforced |
bb98 takes underage access extremely seriously. We enforce a strict 21+ age policy at account registration through CNIC-based identity verification. However, we also understand that parents and guardians in Pakistan may share devices with younger family members at home, and that children can sometimes find ways around platform-level checks.
We strongly encourage all bb98 players who are parents or guardians to take the following steps to prevent underage access to online gaming content on shared devices.
If you discover that a minor has accessed bb98 — whether through your account or by registering independently — please contact our support team at [email protected] or via Live Chat immediately. We will investigate and act without hesitation.
Enable Device-Level Parental Controls Use the built-in parental control features on Android and iOS devices to restrict access to gambling-related websites and applications. Set a separate PIN that children do not know.
Never Share Your bb98 Login Details Your bb98 username and password should never be shared with anyone — including family members. Log out completely after every session if you are using a shared device or shared mobile number.
Use Router-Level Filtering Configure your home internet router to block gambling-related content categories. Most modern routers from Pakistan's major ISPs (PTCL, Nayatel, StormFiber) support content filtering in their admin settings.
Have Open Conversations About Gambling Educating younger family members about the risks of gambling — in an age-appropriate way — is one of the most effective forms of prevention. bb98 supports open, honest family conversations about responsible gaming.
The following questions are designed to help you honestly assess your relationship with gambling. These are for your personal reflection only — there is no scoring system and no data is collected. Read each question and answer it honestly for yourself.
Do you find yourself thinking about gambling even when you are doing other things — at work, during family time, or before sleep?
Have you ever deposited more PKR than you originally planned to for a single session, or after promising yourself you would stop?
Have you ever lied to a spouse, parent, or close friend about how much time or money you spend on bb98 or any other gaming platform?
Do you find yourself chasing losses — depositing again after a losing session specifically to try to recover what you lost?
Has gambling ever caused you to miss important responsibilities — prayers, family gatherings, work deadlines, or financial obligations?
Do you feel uncomfortable, restless, or irritable when you have not been able to gamble for a period of time — like something is missing?
Answering yes to even one or two of these questions does not necessarily mean you have a serious problem — but it is a signal worth paying attention to. We encourage you to set a deposit or session limit today, take a cooling-off break, or speak to our support team confidentially. Taking action early is far easier than waiting until problems become serious.
bb98 is here to be a source of entertainment — not stress. If at any point your gaming experience stops being enjoyable, use our responsible gaming tools or reach out to our team. You can set deposit limits, take a break, or self-exclude right now from your account settings. Must be 21 or older to play.